Distance, Direction, & Motivation: Win the Training Resource War the Army Way

Thursday, 12 July 2018 by Bill Leahy


At the beginning of every reliability course I poll my students. My favorite prompt, borrowed from Darrin Wikoff, is “In a word, capture the greatest constraint to achieving reliability?”. We go around the room and note each response onto a flipchart and add chicken scratches for duplicate answers. Over time I have found it typically looks like Figure 1. Thirteen out of eighteen responses...

Never Met a Maintenance Manager that had Enough People

Tuesday, 29 May 2018 by Shon Isenhour

Of all the sites I have been in all over the world, I have never met a maintenance manager who said to me “You know Shon I just have too many people.” In fact most ask me how they should go about bringing more into their fiefdom. It usually sounds a bit like this: “I need to hire planners, supervisors and a few more crafts in order to improve my reliability. If I could get support for more I...

Pro Tip For Delegation

Friday, 11 May 2018 by Brandon Weil

Chances are you stink at delegation and you’re either a task hoarder or a task dumper.

Pro Tip for a Mindful Meeting

Wednesday, 02 May 2018 by Madelaine Hallman-Kenner

A great piece of advice from one of our coaches, Bill Leahy:

If communication is an issue in your organization do this simple self-assessment. Even if you believe it isn’t, do it anyways you may be surprised by what you observe. The assessment is based on various meeting etiquette articles I found online. What led me to googling meeting etiquette is continuous reports from my students indicating...

Understanding the SMRP Body of Knowledge

Friday, 27 April 2018 by Madelaine Hallman-Kenner

In preparation for our next SMRP Body of Knowledge Review workshop coming up June 19-21, James wrote an excellent blog post on understanding the SMRP Body of Knowledge.