At the beginning of every reliability course I poll my students. My favorite prompt, borrowed from Darrin Wikoff, is “In a word, capture the greatest constraint to achieving reliability?”. We go around the room and note each response onto a flipchart and add chicken scratches for duplicate answers. Over time I have found it typically looks like Figure 1. Thirteen out of eighteen responses (72%)...
Of all the sites I have been in all over the world, I have never met a maintenance manager who said to me “You know Shon I just have too many people.” In fact most ask me how they should go about bringing more into their fiefdom. It usually sounds a bit like this: “I need to hire planners, supervisors and a few more crafts in order to improve my reliability. If I could get support for more I...
Chances are you stink at delegation and you’re either a task hoarder or a task dumper.
A great piece of advice from one of our coaches, Bill Leahy:
If communication is an issue in your organization do this simple self-assessment. Even if you believe it isn’t, do it anyways you may be surprised by what you observe. The assessment is based on various meeting etiquette articles I found online. What led me to googling meeting etiquette is continuous reports from my students indicating...
In preparation for our next SMRP Body of Knowledge Review workshop coming up June 19-21, James wrote an excellent blog post on understanding the SMRP Body of Knowledge.
